Is TeamToast really free for up to 25 users?

Yes. The free tier includes core recognition, surveys, awards, and chat integrations for up to 25 users with no time limit and no credit card required. It is not a trial — it is a permanent free plan.

What happens when my team grows past 25 users?

When you add your 26th user, you are prompted to upgrade to the Growth plan at $1/user/month. All your existing data, settings, recognition history, and configurations are preserved automatically.

Are there any features locked behind paid plans?

Yes. Growth and Scale add advanced analytics, priority support, SSO/SAML, custom branding, dedicated onboarding, API access, and enterprise controls. Core recognition, surveys, awards, feedback, and chat integrations are available on Free for teams up to 25 users.

Do you offer annual billing discounts?

Yes. Annual billing saves approximately 17%: Growth is $10/user/year (vs $12 monthly) and Scale is $30/user/year (vs $36 monthly).

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex) and ACH bank transfers for annual plans. Enterprise customers on the Scale plan can request invoicing.

Can I downgrade from a paid plan back to free?

Yes. Remove users until you are at 25 or fewer and you return to the free plan automatically. Your data is preserved, while paid-only controls are disabled until you upgrade again.

Do you offer nonprofit or education discounts?

Yes. Contact us at hello@teamtoast.ai for special pricing for nonprofits, educational institutions, and open-source organizations.

What's your refund policy?

We offer a 30-day money-back guarantee on all paid plans. If you are not satisfied within 30 days of your first payment, contact us for a full refund.

Most generous free tier in the market

Simple pricing. Core recognition included.

Start free with the essentials. Growth adds SSO, custom branding, priority support, dedicated onboarding, API access, and advanced analytics.

TeamToast covers 19 recognition features, with advanced controls on paid plans. See how our pricing compares to competitors.

Free

Up to 25 users

$0free forever

Core recognition included
Slack, Teams & Google Chat
Unlimited toasts & awards
Pulse surveys & feedback
Toast wall & TV mode
Admin dashboard & basic analytics

Get Started

Popular

Growth

26–50 users

$1per user / month

or $10/user/yr billed annually

Everything in Free
Priority support
Custom branding
SSO / SAML
Advanced analytics
Dedicated onboarding
API access

Get Started

Scale

51+ users

$3per user / month

or $30/user/yr billed annually

Everything in Growth
Unlimited users
SLA guarantee
Custom integrations
Account manager
Volume discounts
Enterprise security

Get Started

Compare plans

Every plan includes all core features. Paid plans add advanced capabilities for growing teams.

What's included in every plan

Feature	Free	Growth	Scale
Users	Up to 25	26–50	51+
Toasts & Recognition
Awards & Badges
Pulse Surveys
Anonymous Feedback
Recognition Rituals
Streaks & Leaderboards
Toast Wall & TV Mode
Slack Integration
Microsoft Teams
Google Chat
Admin Dashboard
Analytics	Basic	Advanced	Advanced
Custom Branding
SSO / SAML
Priority Support
Dedicated Onboarding
API Access
SLA Guarantee
Custom Integrations
Account Manager

Free

UsersUp to 25

Toasts & Recognition

Awards & Badges

Pulse Surveys

Anonymous Feedback

Recognition Rituals

Streaks & Leaderboards

Toast Wall & TV Mode

Slack Integration

Microsoft Teams

Google Chat

Admin Dashboard

AnalyticsBasic

Custom Branding

SSO / SAML

Priority Support

Dedicated Onboarding

API Access

SLA Guarantee

Custom Integrations

Account Manager

Growth

Users26–50

Toasts & Recognition

Awards & Badges

Pulse Surveys

Anonymous Feedback

Recognition Rituals

Streaks & Leaderboards

Toast Wall & TV Mode

Slack Integration

Microsoft Teams

Google Chat

Admin Dashboard

AnalyticsAdvanced

Custom Branding

SSO / SAML

Priority Support

Dedicated Onboarding

API Access

SLA Guarantee

Custom Integrations

Account Manager

Scale

Users51+

Toasts & Recognition

Awards & Badges

Pulse Surveys

Anonymous Feedback

Recognition Rituals

Streaks & Leaderboards

Toast Wall & TV Mode

Slack Integration

Microsoft Teams

Google Chat

Admin Dashboard

AnalyticsAdvanced

Custom Branding

SSO / SAML

Priority Support

Dedicated Onboarding

API Access

SLA Guarantee

Custom Integrations

Account Manager

Recognized by industry leaders

4.9 out of 5 · 12 reviews

High Performer 2026

Capterra

Top Rated 2026

Product Hunt

#1 Product of the Day

Frequently asked questions

What teams say about our pricing

“TeamToast replaced three separate tools for us — recognition, surveys, and feedback. Engagement rose 40% in the first month. The free core recognition tier made it an easy choice.”

Sarah Chen

Head of People, TechStart

Verified Review

“We switched from Bonusly to TeamToast and saved $4,000/year. The free tier covers our whole team and we actually got more features.”

David Park

COO, LaunchPad

Verified Review

“The ROI was instant. Zero cost for our 20-person team, and engagement metrics we never had before. The pricing is refreshingly honest.”

Marcus Johnson

Engineering Manager, DataFlow

Verified Review

Start free today

No credit card required. No time limit. Core recognition included for up to 25 users.

No credit card requiredCore recognition includedSetup in under 2 minutes

Get Started Free Compare Plans

Compare plans

Every plan includes all core features. Paid plans add advanced capabilities for growing teams.

What's included in every plan

Feature	Free	Growth	Scale
Users	Up to 25	26–50	51+
Toasts & Recognition
Awards & Badges
Pulse Surveys
Anonymous Feedback
Recognition Rituals
Streaks & Leaderboards
Toast Wall & TV Mode
Slack Integration
Microsoft Teams
Google Chat
Admin Dashboard
Analytics	Basic	Advanced	Advanced
Custom Branding
SSO / SAML
Priority Support
Dedicated Onboarding
API Access
SLA Guarantee
Custom Integrations
Account Manager

Free

UsersUp to 25

Toasts & Recognition

Awards & Badges

Pulse Surveys

Anonymous Feedback

Recognition Rituals

Streaks & Leaderboards

Toast Wall & TV Mode

Slack Integration

Microsoft Teams

Google Chat

Admin Dashboard

AnalyticsBasic

Custom Branding

SSO / SAML

Priority Support

Dedicated Onboarding

API Access

SLA Guarantee

Custom Integrations

Account Manager

Growth

Users26–50

Toasts & Recognition

Awards & Badges

Pulse Surveys

Anonymous Feedback

Recognition Rituals

Streaks & Leaderboards

Toast Wall & TV Mode

Slack Integration

Microsoft Teams

Google Chat

Admin Dashboard

AnalyticsAdvanced

Custom Branding

SSO / SAML

Priority Support

Dedicated Onboarding

API Access

SLA Guarantee

Custom Integrations

Account Manager

Scale

Users51+

Toasts & Recognition

Awards & Badges

Pulse Surveys

Anonymous Feedback

Recognition Rituals

Streaks & Leaderboards

Toast Wall & TV Mode

Slack Integration

Microsoft Teams

Google Chat

Admin Dashboard

AnalyticsAdvanced

Custom Branding

SSO / SAML

Priority Support

Dedicated Onboarding

API Access

SLA Guarantee

Custom Integrations

Account Manager

Frequently asked questions

What teams say about our pricing

“TeamToast replaced three separate tools for us — recognition, surveys, and feedback. Engagement rose 40% in the first month. The free core recognition tier made it an easy choice.”

Sarah Chen

Head of People, TechStart

Verified Review

“We switched from Bonusly to TeamToast and saved $4,000/year. The free tier covers our whole team and we actually got more features.”

David Park

COO, LaunchPad

Verified Review

“The ROI was instant. Zero cost for our 20-person team, and engagement metrics we never had before. The pricing is refreshingly honest.”

Marcus Johnson

Engineering Manager, DataFlow

Verified Review